Domestic: Allow 7-12 Business Days. 
International: Allow 10-18 Business Days.

Please note that cheque payments may take longer to process due to
different cheque clearing times for different banks.

Tracking information for shipped items  will be forwarded to you
to allow you to determine where you item(s) are in the shipping process.

Shipping times are calculated from the order dispatch date., we do not ship items
during or through weekends or holidays, and certain priority shipping services do
not deliver on weekends and holidays, this policy prevents your items sitting in a
shipping warehouse, which we feel is an unprotected environment for any item.

Postal insurance is included only at the carriers default rates.


Items will be made ready for shipping once payments have been authorized and
cleared.

All items will be dispatched with full set of cables, adaptors and fixing kits.


Certain items require configuration and testing prior to shipping, you will be kept
informed about your order progress and sent a tracking number (if available) once
your order has been dispatched to you.

All retail purchases destined  for the United Kingdom are shipped from the United
Kingdom unless the item is not currently in stock, however if you live outside the
United Kingdom you may be charged import duty based on the purchase cost of
the item(s) - Inka Security Solutions is not responsible for paying this charge.

If any item is returned to us marked undeliverable, a re-delivery charge amounting
to the original delivery charge + £10 (administration fee) must be paid before re-delivery
will take place, please remember to inform us if you require delayed delivery.

A contact telephone number is required by the couriers in case of delivery difficulties,
failure to provide a working contact telephone number automatically makes you liable
for ALL re-delivery charges and return to sender charges!

Remember to check your item BEFORE you sign to say you have received it in a
satifactory condition.

We reserve the right to cancel any order and refund the payment if it is deemed
that this order represents a high fraud risk.