CCTV & Surveillance Cameras, Security and Safety Electronic Products for Business & Home Users

Conditions of Use

Shopping Guarantee

Our shopping guarantee protects you while you shop with Inka Security Solutions, so you never have to worry about credit card safety.

We guarantee that every transaction you make on will be safe.

All product images are for representations purposes only, certain products may differ slightly from
the images shown in colour or style, however the specification and functionality will not change, if you have concerns about a product due to the display image not showing you the product view you require
please be sure to contact us about this before you purchase.

Returns Policy

We offer a 10 day replacement guarantee policy for all faulty items on our website. Goods that are returned within the 10 day period but are not faulty will incur an administration charge of £25 per product and will be returned back to the customer at their expense.

All sales are final, please be sure that the product you are ordering is in line with your requirements, if you are unable to confirm this from the information in the product listing please contact us via the contact form for further product details before you make a purchase, returns are not accepted simply 
because you decide you no longer want the product or it does not fit your requirements.

Please note, we do not cover return postage costs under any circumstances.

All items returned to us for replacement must reach us within 10 days of the date of delivery. Items returned for replacement outside of this 10 day period will not be accepted and will be returned to the customer at their expense.

As soon as we receive the returned product (within 10 day time period) in the condition that it was sent and with all original packaging, we guarantee to supply a replacement as soon as we are able.

Warranty is invalidated if any seals on product(s) are broken or the unit(s) are damaged in any way.

We strongly recommend that all items are tested before installation as we will not accept the return of any product that is scratched or marked in any way.

Warranties on electrical products that require professional fitting ( such as car DVD players and camera systems ) will be honoured only on proof of professional fitting, please retain your fitting certificate.

All products carry a standard 1 year manufacturers guarantee which is not affected by the above returns guidelines and will remain in operation for 1 year from date of purchase.

If you have any further questions concerning our refund/replacement policy please use the form on the contact page.


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